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24bet Privacy Policy — Your Data Is Protected

Your personal information is completely safe with us. This page clearly explains what data 24bet collects, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption Protection
Your Data Is Never Sold to Third Parties
Full Member Control

How We Protect Your Privacy

At 24bet, every piece of your information is protected with the highest level of security. The following principles form the foundation of our Privacy Policy.

End-to-End Encryption
All your data and transactions are secured with 256-bit SSL encryption. No third party can access or read your data.
Secure Data Storage
Your data is stored on secure servers. Regular backups and security audits ensure your data remains protected at all times.
No Data Sales
24bet never sells or trades your personal data to third parties. Your information is used solely to provide our services.
Control Your Own Data
You may view, correct, or request deletion of your data at any time. Your data belongs to you.
Cookie Transparency
We use cookies solely to improve your experience. Each cookie's function is clearly explained.
Regular Security Audits
Our security team regularly monitors and tests our systems. Any threats are detected and addressed promptly.
Table of Contents
1 Introduction & Applicability

24bet's privacy policy. This policy explains how, when you use 24bet when you use the platform — what information is collected, how it is used, and how it is kept secure.

This Privacy Policy 24betapplies to all users of the website and services. By registering or using the platform, you are considered to have agreed to this Policy.

Our Commitment: Your privacy is our top priority. We collect only what's necessary and handle it with complete transparency.

This policy is written in English to ensure our members can easily understand it. Our support team is always available for any questions.

2 What Information We Collect

24bet The following types of information are collected:

Data Type Example Collection Time
Identity Information Full name, date of birth, national ID number During Registration & KYC
Contact Information Mobile number, email address At the Time of Registration
Financial Information BKash/Nagad number, transaction history During Deposits & Withdrawals
Usage Data Betting history, login times, device information While Using the Platform
Technical Information IP address, browser type, cookie data Automatically

Please Note: We only collect information that is necessary to provide our services, ensure security, and meet our legal obligations.

3 Purpose of Data Collection

Your information is used for the following purposes:

1
Account Management Your information is required to create, verify, and maintain your account.
2
Payment Processing Financial information is used to process deposits and withdrawals securely.
3
Fraud Prevention To detect suspicious activity and keep your account secure.
4
Customer Support Relevant information is used to resolve your issues quickly.
5
Legal Obligations Certain data is retained to comply with KYC and AML regulations.
6
Service Improvement Usage patterns are analyzed to enhance your experience.
4 Data Sharing Policy

24bet never sells your personal information. Data may be shared in the following limited circumstances:

  • Payment Processors: Solely to process transactions with payment partners such as bKash, Nagad, and Rocket.
  • KYC Partner: With approved identity verification service providers.
  • Legal Authorities: In response to lawful requests from government authorities under Bangladesh law.
  • Security Investigations: In cases involving fraud or criminal investigation.

Important: Outside of the above circumstances, your data will not be shared with any third party for any other purpose. Our partners are also bound to uphold the same privacy standards.

5 Data Protection Measures

Protecting Your Information 24bet Using a multi-layered security approach:

  • SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
  • Data Encryption: Sensitive data in storage is kept in encrypted format.
  • Two-Factor Authentication (2FA): An extra layer of security to protect access to your account.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Security Audits: Regular third-party security audits.
  • Staff Training: All staff receive regular training on data protection.

Our security team monitors the system around the clock. Any unusual activity is flagged immediately.

6 Cookie Policy

24bet This website uses cookies — small text files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until the session ends
Preference Cookies Remembering Language & Settings 1 Year
Analytics Cookies Site Performance Analytics 2 Years

You can disable cookies through your browser settings, though some features may not function properly as a result.

7 Your Rights

You have the following rights over your information:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that we stop using your data for specific purposes.
  • Right to Complain: You may file a complaint regarding our privacy policy.

To exercise these rights, support@24bet.lifePlease email us at. We will respond within 30 business days.

8 Data Retention Period

We retain your data only for as long as necessary. General guidelines:

  • Account Information: For as long as your account is active and, after closure, for the duration required by law.
  • Transaction Details: Financial records are retained for a minimum of 5 years (legal requirement).
  • KYC Documents: For a minimum of 5 years following account closure.
  • Marketing Data: Until you withdraw your consent.

Once the retention period ends, data is securely deleted or fully anonymized.

9 Protection of Minors

24bet For users aged 18 and above only. We never knowingly collect data from minors.

If we suspect that a minor's data has been collected, we will delete it immediately and close the associated account.

Your child or someone you know 24betappears to have opened an account, please immediately support@24bet.lifeto get in touch.

10 Policy Changes

This Privacy Policy may be updated at any time. When changes are made:

  • This page will be updated and the date will reflect the latest revision.
  • Members will be notified of significant changes via email or in-app notification.
  • Continued use of the platform after any changes constitutes your acceptance of the updated policy.

We recommend checking this page regularly. The date of the latest update is shown at the top of the page.

11 Contact

For any questions or requests regarding this Privacy Policy, please contact us:

Data protection requests are responded to within a maximum of 30 business days. Urgent matters are typically handled sooner.

Note: This Privacy Policy 24bet's Terms & Conditions and Responsible Gaming Consistent with this policy.

Privacy FAQs

No, 24bet never sells your personal data to third parties. Only limited information is shared with approved partners for essential purposes such as payment processing and KYC verification, and those partners are bound by the same privacy standards.

Your data is protected with 256-bit SSL encryption. Sensitive information stored on our servers is also encrypted. Regular security audits and 24/7 monitoring ensure your data remains fully secure at all times.

Yes, you can request deletion of your data. However, certain information — such as financial records — must be retained for a set period due to legal requirements. To submit a request, email support@24bet.life.

Yes, your betting and transaction history is stored. This is necessary for fraud prevention, dispute resolution, and legal compliance. You can also view your own history directly from your account.

Yes, members will be notified of significant changes via email or platform notification. Always check the update date at the top of this page to stay informed.
Safe & Trusted

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